Coronavirus/COVID-19 Precautionary Measures

To our dearest current and future Elly’s FW customers,

 

We are extremely committed to you and your family’s health and safety and the safety of our staff. We have been closely monitoring information provided from the CDC and WHO regarding COVID-19. We are taking this day by day as the situation continues to change. As of May 25, 2020, mandated by our Maui County Mayor, Michael Victorino, all non-essential businesses are required to close their doors to the public until April 30th. With the information currently provided, we are unfortunately forced to close. However, we do understand that you may be in need of our services or products and we are accepting private appointments—with limited visitors accompanying you. We are also available for virtual bridal/menswear styling and consulting via FaceTime or video conferencing chat, social media messaging, phone calls, and text messaging. You may reach us at the information on our contact us page or call/text us for immediate response at 808.213.5070

 

Below are the following guidelines we have set in place.

 

BRIDAL, PROM, BRIDESMAID DRESS SHOPPING: Please limit your party to 2 guests or less. ⠀

ALTERATION FITTINGS: Limited to 1 guest. ⠀

TUXEDO FITTINGS: Limited to 2 people or less at a single appt. ⠀

 

With this being said, if you are feeling sick or have been sick in the past 2 weeks, we ask that you reschedule your appointment. You will be asked to wash your hands upon arrival to our store. All our employees will be washing their hands frequently and we are sanitizing our fitting rooms and store between each appt.⠀

 

Here is the information on rescheduled or postponed weddings and proms.

 

RESCHEDULED, POSTPONED, OR CANCELED Weddings/Proms:⠀

 

DRESSES: We encourage you to finish out your alterations w/ our seamstress as planned in order to maintain their work flow. You may take home your prom, wedding, or bridesmaid dress if you’d like, as long as your balance is paid in full. If your prom or wedding dress is in production, your order will continue to be in process and delivered as scheduled. As per our original store policy, all sales are final on dress purchases.

TUXEDO RENTALS: If you have a tuxedo order with us and your event has been canceled/postponed, we will refund your rental or you may choose to keep your order on file for the later date scheduled.

If you have any questions, please call or email us on our contact us page or text us for immediate response at 808.213.5070.

 

We understand that this is a very challenging time and together we will all get through this. Please feel free to reach out to us if you have any concerns or just need someone to talk to. Our hearts are truly with you all and we are hopeful that business will resume as normal very soon. We look forward to serving you. 

With Love and Aloha,

Terri and the Elly’s Formal Wear & Bridals Maui team