Elly’s Formal Wear Rental Terms and Conditions—Online Orders
The full rental fee will be charged to the credit card submitted with your order form.
Cancellation Policy for In-Stock Rentals
All rental orders cancelled 14 days or less of the event date is subject to forfeiture of all payments and/or deposits. All rental orders cancelled more than 14 days of the event date will be charged a $50.00 cancellation fee.
Cancellation Policy for Special Order Rentals
All Special Order rentals cancelled 21 days or less of the event date is subject to forfeiture of all payments and/or deposits. All Special Order rentals cancelled more than 21 days of the event date will be charged a $50.00 cancellation fee.
Change Order Fee
There is a $25.00 Change Order Fee for changing the style or color of your tuxedo and/or accessories 21 days or less of the event date. Changing the measurements or sizes will not incur a change order fee. If for any reason, upon fitting/try on you do not like the items that you ordered online, you will be given an option to choose from our in-stock collection: If you choose a style with a lesser rental value, no credit will be given and there will be a $25.00 Change Order Fee; If you choose a style with a greater rental value, you must pay the difference of the rental cost plus the $25.00 Change Order Fee. Upon fitting/try on, if you do not like any of Elly’s Formal Wear stock as your second choice, you will forfeit all the payments you’ve made, no refunds are given. Any rentals that are not picked up at the end of the business day on the reserved event date will be considered a No Show, No Call. No refunds are issued in this case.
Limitation of Liability
At time of rental pick-up, please allow yourself enough time to try on your ensemble/garments to ensure the accuracy and fit. Our total liability claim or litigation arising from or related to the rental garments are limited to the amount of rental paid by the customers. On the day of your return be sure to empty your coat and pants pockets and collect all your belongings, as we are not responsible for any personal property items that are left in pockets or garment bags.
Late Return Fee
All rental orders must be returned on the next business day after the reserved event date. Weekend rental orders must be returned by the end of business day on Monday or if that Monday occurs on a holiday, then the next business day. Late Return Fee is $30.00 per day per tuxedo. All garments must be returned just as it was received, placed on hangers inside the provided garment bag. You will be charged a service and stocking fee of $25.00 if garments are not placed on hangers inside the provided garment bag.
Damage and Replacement Cost
Altering, using hem tape, adding, removing or cutting any part of any rental garment is prohibited. All rental garments must not be immersed in ocean or chlorine water. Upon return, inspection is required and if there are any rental items that have been abused as mentioned above, are damaged beyond repair, have excessive dirt and/or are missing pieces, replacement and extra cleaning costs will incur. Replacement costs vary on each rental piece. A pricelist of Item Replacement Costs will be taped inside your garment bag upon order pick up. The credit card submitted with your rental order will be charged for any replacement or extra cleaning costs due upon rental return inspection.
Plus Size Fee
Coat sizes 52L and larger are subject to $25.00 size fee.